|
{_('标题')}:
{$list[0].title}
|
{_('工单编号')}:
{$list[0].id}
|
{_('分类')}:
{if $list.0.column_name}
{$list.0.column_name}
{/if}
|
|
{_('会员ID')}:
{'username'|element:$list.0}
|
{_('联系电话')}:
{$list.0.mobile}
|
{_('联系QQ')}:
{$list.0.qq}
|
|
{_('创建时间')}:
{'%Y-%m-%d %H:%i:%s'|mdate:$list[0].time_add}
|
{_('响应时间')}:
{if !empty($list[1].time_add)}
{'%Y-%m-%d %H:%i:%s'|mdate:$list[1].time_add}
{/if}
|
{_('接单客服')}:
{'admin_username'|element:$list.0}
|
|
{_('状态')}:
{if $list[0].status eq 1}{_('已解决')}
{else}{_('未解决')}
{if $list[0].reply_status eq 1}({_('管理员已回复')})
{else}({_('等待回复')}){/if}
{/if}
|
{_('结束时间')}:
{if $list[0].close_status} {'%Y-%m-%d %H:%i:%s'|mdate:$list[0].time_last}{/if}
|
|
{if $list.0.product_id}
|
{_('业务ID')}:
#{'product_id'|element:$list.0}
|
{_('业务IP')}:
{element('ip',$list.0)}
|
{_('业务类型')}:
{'product_type_name'|element:$list.0}
|
{/if}
|
{_('操作')}:
{if $list.0.status eq 1}
{_('工单已解决')}
{else}
{_('设为已解决')}
{/if}
|
{if $m.user_type eq 2} {/if}